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At Ticadoc we understand that general descriptions such as 'disabled' or 'mobility restricted' don't sit well with everyone. 

According to the World Health Organization about 15% of the global population (over a billion people) have some form of disability. That includes 253 million people living with vision impairment and 360 million people worldwide that have a disabling hearing loss. Then there are also people who are temporarily mobility or visually impaired and/or restricted through medical treatments or accidents.


The term 'Mobility-Restricted' covers a broad range of permanent or temporary issues that may affect 'normal' movement.

Some examples include a limb/joint issue that affects walking, a disease, syndrome or medication that affects movement, or a surgery that has restricted your movement on a temporary (or permanent) basis.

As a Mobility-Restricted Traveler or a traveler with some form of disability you will be required to research each step of your domestic or overseas travel to ensure that any obstacles are firstly identified and able to be managed.

You may be living with a mobility-restriction as a life long obstruction, or perhaps it is as a result of a recent medical treatment you have recently received. Either way (especially if you are a medical tourist), you should follow a number of steps to organize your trip, both the before, during and after phase of any Medi-Travel.

When Traveling

It will be important to identify :

  • What conditions and obstructions does your Medi-Restriction pose to each phase of your transit, air travel, treatment, accommodation and return leg home?
  • Are there insurance implications based upon your restriction/s?
  • Have you reviewed ground transit options at each end (departure, arrival & return)?
  • Have you reviewed airport services available to you including parking, curb side services, security processing implications, restrooms? Do they differ at both airports (local and destination)
  • Do airlines have services to assist you at check out, gate services, emplaning/deplaning (getting on & off the plane), seating and dietary options etc?
  • Do hospitals or clinics have any options available to better assist you during your treatment phase?
  • Are there hotels that, in your rest and recuperation phase, can better support you with specialized rooms, dedicated ‘Medi-Staff’, Medi-Concierges to assist you in any local issue, transit or travel management, wellness options or more?
  • Have you notified airlines of your condition or completed any of the required airline authorizations or clearances to travel?

It can be incredibly frustrating to make travel arrangements only to find that what you saw online didn't quite match the reality. Worse than just frustrating however, is when it means the booked accommodation is unusable for a mobility impaired traveler.

Whether you are permanently or temporarily physically impaired or restricted in any way, the team at Ticadoc endeavours to collate the most up to date & relevant information on hotels, airports, airlines and more to make your Medi-Travel experience safer, more secure, easier & more comfortable.

Before you fall for the glossy ads presented by many medical, hospitality or air travel provider options, you will need to do your homework. Look at all the information available to you on Ticadoc’s ‘resources’ page to make sure that Disabled/Wheelchair/Mobility Impaired 'Friendly' is actually 'Friendly'!