About

For wellness of mind and body, Medi-Traveler, disabled and mobility restricted guests may enjoy the panoramic city views from Flow18 and Ebb6 – the hotel’s two sky garden and swimming pool floors located on the 18th floor of the South Tower and the 6th floor and rooftop of the East Tower respectively. Each providing ample lounging space and a swimming pool, Flow18 is also where the hotel’s 24-hour fitness centre is located.

For a range of wellness options, JW Marriott Hotel Singapore’s signature Spa by JW is focused on treatments with distinctive benefits in mind that can be personalised for guests – Calm, Indulge, Invigorate and Renew. Spa by JW features six treatment rooms, as well as two of Spa by JW’s signature express treatments pods with experiential treatments that start from 12-, 25-, up to 40-minutes.

Guests also enjoy the option of Spa by JW Day Passes where guests can access spa facilities including a relaxation lounge, sauna, steam bath and jacuzzi pool.

The hotel is now offering specialized services and support with trained staff, facilities and options for Medi-Travelers, Disabled and Mobility Restricted guests, whether they are resting and recuperating or as a South Beach tourist.

*NOTE: By booking through this link and using the rate code 7VW when you make your booking, the Hotel will know that you are booking as a Medical, Wellness or Disabled Traveler and your reservation will be marked accordingly. This will allow the hotel to cater for any specific needs that you might have. Ticadoc does not receive any commission from your booking.

Medi

The hotel offers the following services to Medi-Travelers:

24 x 7 On-call Doctor
Arrangements in place with external Doctors
24 x 7 On-call First-Aid staff
Designated Medi-Staff (for in room assistance)
Designated Medi-Concierge’s (for continued planning & assistance)
Transport provision (inc mobility-restricted options)
Hotel is fully disabled-mobility restricted optioned
Appointment assistance
Free WiFi
Entertainment/Media pack
A large range of books, magazines and games
Executive Club

Mobility Impaired

JW Marriott Hotel Singapore South Beach features wheelchair-friendly access from the hotel driveway to the lobby and guest rooms, as well as connecting accessible and elderly-friendly Deluxe Rooms. Designed for for disabled and mobility-restricted guests, these rooms feature room doorway and bathroom doorway dimensions of 90cm and 83cm respectively.

Dedicated disabled rooms : entrance to room door is 90cm & bathroom door is 83cm wide
Roll-in shower option (rooms inc shower handles & shower chairs available)
Wheel-chair : access to main lobby and lifts. Ramps grade approx 1:12
Wheelchair friendly transport provision available upon request.
Primary & secondary entrances to the hotel are at least 218cm wide
Wheel-chair friendly: access to main lobby & elevators
Accessible doorways, entry & exit points
Accessible internal & external paths of travel
Braille elevator buttons
Medi-Staff trained to assist ‘Medi-Guest’s’ in room while rest & recuperating
Medi-Concierge’s trained to assist in any continued planning or assistance

Wellness

The hotel offers the following services to Wellness Travelers:

Health focussed options on Menu’s
Spa
Massage
Reflexology
Wellness Treatments
Fitness Centre
Personal Trainer
Sauna
Steam room
Beautician
Whirlpool

So What Does Medi-Secure-Safe Certification Mean For Me?

This hotel recognises the unique needs of Medi-Travelers & Mobility Restricted Travelers.
This hotels staff have received training on the needs of Medi-Travelers are trained and prepared to make your stay as enjoyable as possible.
This hotel has in place systems and procedures to ensure that you have access to specially trained staff and concierge support, first aid and medical assistance should you require it.
This hotel has best practice Security procedures in place. During your stay you can rest comfortably knowing that this hotel has in place systems and procedures to deal with issues ranging from cyber crime, internal fraud, your physical security and management of your personal data.
This hotel has best practice Life and Safety systems in place – the physical environment at this hotel is safe. Everything from staff training, structural inspections, fire safety plans, evacuation plans, food and beverage procedures, checks of air conditioning systems, electrical systems and recreation facilities are being conducted and managed to a very high standard.

About Medi-Secure-Safe Certification

For a hotel to achieve Medi-Secure-Safe Certification they must have in place industry best practice systems, processes, and procedures for Safety and Security. Naturally there is a large focus on the Hotels internal medical capabilities and any outsourced medical support arrangements that they may have in place. Each hotel will have a different approach to how they service Medi-Travelers and will offer a different set of services to Medical Travelers.

It is important to remember that while a certified hotel has specific processes in place to support Medi-Travelers, a hotels medical or first aid support is never a substitute for a Hospital or Medical Clinic.

The Certification process is based on criteria gathered from the Ticadoc teams vast experience in Risk Management and Risk Assessment across the hospitality, healthcare and transport industries. Hotels complete an internal audit including a set of multi-stage, self assessment questionnaires and information requests with the answers and content reviewed and, where necessary, challenged by Ticadoc’s certification team. A Ticadoc team member may not necessarily conduct an on-site review.

Verified Listing

JW Marriott Hotel Singapore South Beach

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