Medi-Travelers want Quality & Transparency
Choosing a safe, high quality, secure hospital or clinic to be treated in is vitally important to Medi-Travelers.
Even if the treatment is non-surgical, Medi-Travelers shouldn't assume that all countries have the same level or standard of regulations, monitoring, staff qualifications and clinical best practices. A high quality facility with benchmarked systems and practitioner requirements is critical.
In addition to a highly qualified and experienced practitioner, the facility that will carry out surgery or other treatments should seek to communicate it's benchmarks and standards to the consumer of their services so that potential consumers can determine if they are appropriate to meet their care requirements and expectations.Communicating these standards to consumers in a way that allows them to compare standards of care and quality across borders and also to their home country is important.
Accreditation - What does it mean to a Consumer?
Achieving ‘independent’ accreditation against an appropriate set of industry based standards (or country based regulations) identifies to Medi-Travelers that the hospital or clinic is committed to providing an operation and services that provide quality, safety and appropriate care to a set standard.
Today however - consumers want to see more than a badge - they want to know what sits behind the accreditation - what does it mean?
What are the Standards?
There are a range of standards and programs that hospitals and clinics can benchmark themselves against, whether they be against in-country government regulations, licensing requirements, manufacturer standards, accepted industry best practices or via independent third party agencies. All quality facilities will require that staff (being doctors & nurses etc.) should be certified by relevant national or state bodies and with practising licences in date. Of course licensing and qualifications can differ markedly from country to country.
As an example, for safe clinical practices in surgeries, the World Health Organization (WHO) has issued a Surgical Safety Checklist for use in any operating theatre environment. Of course, while it is international best practice for a healthcare facility that carries out surgical procedures to comply with a checklist such as this, there is no obligation for a healthcare facility to adhere to the checklist (unless it is stipulated by the facilities relevant licensing body).
This particular WHO checklist is a tool for the relevant clinical teams to improve the safety of surgery by reducing complications that lead to injury (or death).
What Types of Accreditations are There?
It is important to remember that national standards differ from country to country. Even some international certifications have allowances for country based regulations such as qualifications of staff, ongoing staff training and items relating to the physical safety of the facility. Read this tragic story here about a hospital that met local fire safety requirements but fell well short of meeting international best practice, or look at the accompanying graphic to understand the very different requirements for becoming a Nurse in countries such such as Canada, Australia, the UK and the USA. Even critical issues such as Continuing Professional Development requirements for surgeons differ markedly between countries and simply do not exist in some jurisdictions.
The following accreditation/certification examples assist consumers to understand that the facilities and/or organizations holding the accreditation or certification comply with a range of clinical and industry best practice requirements and/or the relevant national standards.
*Please note that Ticadoc's Medi-Secure-Safe Transparency certification does not accredit a facility, it simply indicates that the facility has made it's relevant standards and practices visible to the public to allow them to make informed comparisons and decisions about their healthcare.
Agencies that Accredit Hospitals, Clinics and/or Support Entities
ACREDITAS GLOBAL FORMERLY AAAHC INTERNATIONAL
America [USA]-International Accreditation
ACCREDITATION CANADA INTERNATIONAL
TRENT ACCREDITATION SCHEME (TAS)
NATIONAL ACCREDITATION BOARD FOR HOSPITALS & HEALTHCARE PROVIDERS (NABH)
THE MALAYSIAN SOCIETY FOR QUALITY IN HEALTH (MSQH)
Industry Support Accreditors-International
AABB ACCREDITATION (Laboratories)
THE COMMISSION ON ACCREDITATION OF REHABILITATION FACILITIES [CARF]