An excellent article, written by Stephen Duckett of The Grattan Institute, provides a perspective of the current state of Australian hospitals (note we are reflecting on first world institutions and practitioners here). This article may start to help shed some light on the issue of transparency of hospital and doctor performance. Access to this critical information should be paramount and highlights the clear and concise need for a ‘trust engine’ of providers such as Ticadoc.


In the article (link here)  it states;

“One in four patients who stay overnight in an Australian hospital will have something go wrong,  but a veil of secrecy hangs over which hospitals – and which doctors – have higher rates of complications and which are safety leaders.

Stephen Duckett of The Grattan Institute has also found that a patient’s risk of developing a complication also varies dramatically depending on which hospital they go to. Using data to make hospitals safer, we found that in some cases, the additional risk at the worst-performing hospitals can be four times higher than at the best performers.

If this issue exists in a world class health-care environment such as Australia, can you imagine how much worse the situation is elsewhere? As the author points out, we (the general public) could benefit from increased information about safety, quality and hygiene across medical facilities. More information allows us the ‘luxury’ of making more informed decisions. This is of course critical each time we choose one medical service provider over where the ramifications of that choice can have long lasting financial, health and wellbeing implications.


From personal experience we know how difficult it is to answer the question (perhaps on behalf of a family member) “which surgeon do you want to treat you” or “which hospital do you want to be taken to?” How is the average person meant to be able to make such a decision? Whilst on one hand, someone that has the luxury of a little time to research where they want to undergo a surgical procedure may have broader choice with regards to hospitals, surgeons and destinations – on the other hand, the added complication of overseas treatments can also come into play.

If you are considering a hip replacement in Taiwan (HSBC described Taiwan a few years ago as offering ‘the cheapest and best medical facilities of any country in the world” ) how do you ascertain what the hospital standards are like there compared to Australia, Singapore or the USA? Transparency on issues that matter to patients and the presentation of those issues in an intelligible and understandable manner is the only answer.

There’s no point trying to save money on ‘cheap’ medical procedures if you put your finances and health at risk by selecting a cheap option with no regard to quality. Similarly, there is no point selecting a local hospital that has four times the additional risk of complications than an alternative. If you think that the local medical community isn’t awash with chat and stories about which hospitals are riskier than others – think again. The only people that don’t seem to have access to that information is the general public. We think it’s time that changed.

Ticadoc services the need of Medi & Wellness-Travelers, the Disabled or Mobility-Restricted with information. You don’t need to be traveling abroad to be a Medi-Traveler. Perhaps you are going to travel to another city in your home country for cost, quality or time-frame reasons. We assist anyone seeking medical treatment to have a comprehensive research trust engine as close as their smartphone, lap or desktop computers that focuses on destinations, reputable wellness, medical services, practitioners, hospitals to be treated in, (importantly) hotels to recuperate in, retreats to stay in, airlines, and a multitude of safe and secure transportation options to travel home with. 

You see with a search engine it can be hard to differentiate between real news and ‘fake news’ ( a term first used in the 1890’s!). Ticadoc is quickly becoming the world’s first “Medical Trust Engine” (MTE), that can assist you in deciding whom to entrust their health and happiness to. 

Importantly, Ticadoc also provides critical information to Medi-Travelers about medical providers. Information including Medi-Secure-Safe Transparency Certifications, other internationally recognized certifications, reviews by Ticadoc and our traveller and healthcare community, patient feedback, government accreditations and relevant statistics/data that needs to be visible and available to consumers of medical services around the world. 


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